We welcome your questions, comments, opinions, and feedback. We’re here to make your vacation perfect!

Our normal business hours are Monday through Friday, from 9:00am until 6:00pm, Eastern time.

However, we’re all a bunch of workaholics who don’t know when to go home, so you’ll generally get a prompt response from us even outside of those hours.

Via telephone: For Immediate Help:
1-800-883-8903
Excellence Resorts Experts are standing by to help you!
Via snail mail: Excellence.Experts.Travel
c/o Sunset Travel Inc.
217 Cedar Street, #120
Sandpoint, ID 83864
Via email: Please use the form below.
We respond VERY quickly